WHAT ARE COOKIES?

Cookies are tiny text files that are downloaded on to your computer or device (such as smartphone or tablet) when you visit certain web pages. Cookies are used to make your experience on the Website better. They do this by allowing the Website to “remember” your actions and preferences. For example,we use cookies to keep track of what you have in your basket, and then to remember you when you return to the Website. Cookies also provide information on how you use the Website - for example, if you’re a first time visitor or if you’ve been here before.

Cookies do not store any of your personal or sensitive information (like your name or payment information). They can, however, remember the link (or web address) which is associated with that information; the information itself will be stored securely, in encrypted form.

You can read about how we use cookies to collect information in our Privacy Policy.

WHAT COOKIES DO WE USE?

We use a number of different cookies for different purposes. It’s important to note that if you don’t enable cookies, you may not be able to properly access the Website or make purchases through the Website. Most browsers automatically have cookies enabled but please see the section Managing Cookies for help to turn them on if you need to.

• Functional cookies: These include: cookies that are essential for the Website to function effectively; cookies that remember your preferences are settings; and cookies to help identify security and fraud risk. We use these cookies to let the Website work effectively and to give you the best possible shopping experience.
• Marketing and advertising cookies: These cookies remember that you have visited the Website (and the specific pages on the Website) and can then be used to create relevant and meaningful advertisements or communications for you. These adverts may be placed on third party websites.
• Analytics cookies: These can be divided into two types: first-party cookies and third-party cookies. First-party cookies are used to help improve the Website, discover shopping habits and page views, identify unique visitors, and generally understand the way in which people come to the Website. Third-party cookies, like Google Analytics help measure how people who visit the Website interact with it.
• Social cookies: These are social media plugins (like the Facebook “like” button) and other tools that are meant to provide or improve the content of the Website.

THIRD PARTY COOKIES

We utilise a number of cookies on the Website developed by third parties.

• Shopify: As the Website is hosted by Shopify, we utilise cookies developed by Shopify. In particular, we utilise functional cookies to make sure that the Website continues to work effectively and to manage smooth transactions. To read more about the cookies used by Shopify, please see its Cookie Policy available here.
• Google Analytics: We use Google Analytics to better understand who is visiting the Website and to improve the shopping experience. You can read more about how Google Analytics works here. If you want to opt-out of Google Analytics, you can download their add-on here.
• Klaviyo Inc.: We use Klavioy, Inc., as our email and SMS marketing provider. We use cookies to better target pop ups or other methods to collect information. You can read more about how Klavioy, Inc., uses cookies here.

HOW LONG DO COOKIES LAST?

The answer differs depending on the type of cookie. The key distinction is whether the cookie is a “session” cookie or a “persistent” cookie. Session cookies last until you stop browsing (i.e. until you leave the Website); while persistent cookies last until they expire or are deleted. Most persistent cookies will expire between 30 minutes and 2 years after they are downloaded.

MANAGING COOKIES

You can manage cookies in various ways. Please remember that unfortunately removing or blocking cookies can negatively impact your user experience and parts of the Website may no longer work for you.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.